welterweightUX

In an effort to get usability even more deeply engrained all of our company’s projects, I recently put together a flow chart of usability touch points. This is what I came up with—we’re not 100% there yet, but this is what my vision for the future looks like.

How does this match up to what you do? Am I not doing something I should be doing? Or doing something I shouldn’t be? If so, leave a comment!